About
Dynamic Product Management and Operations professional with pre-launch experience and a strong background in full-stack development. Adept at driving product strategy from concept to execution, integrating complex tech stacks, and leveraging data-driven insights to enhance user experience and operational efficiency. Proven ability to translate user feedback into actionable product specifications, automate workflows, and deliver impactful solutions, including driving over $300K in affiliate-driven purchases through entrepreneurial projects.
Work
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Summary
Led comprehensive product development and operational strategies for a pre-launch platform, driving core feature design, technical integrations, and user engagement initiatives.
Highlights
Designed and prototyped core product surfaces, including calendar, booking, checkout, and user profile pages within Figma, shaping foundational user experiences.
Integrated and maintained a robust tech stack, including Builder.io, Contentful, Stripe, Twilio, Zoho, analytics, and CRM platforms, to streamline operations and enhance product functionality.
Spearheaded customer interview and feedback cycles, translating direct user insights into detailed product specifications to guide development.
Automated outbound processes, enriching leads, establishing cold email flows, and developing lightweight CRM workflows to enhance outreach efficiency.
Managed diverse responsibilities spanning Quality Assurance, customer support, and executing mini-growth-hack experiments to optimize product adoption and user satisfaction.
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Summary
Supported film production and marketing initiatives by automating archival processes, promoting publications, and optimizing logistical planning.
Highlights
Automated the archiving of 40 years of film set photos, significantly improving asset discoverability through comprehensive metadata tagging.
Orchestrated local community outreach efforts to successfully promote the launch of the founder's book.
Conducted in-depth research and plotted optimized cross-country filming itineraries, enhancing logistical efficiency for shoots.
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Summary
Engaged and educated visitors on scientific concepts, simplifying complex information for diverse audiences.
Highlights
Educated visitors on various science exhibits, effectively simplifying complex technical concepts for children and diverse age groups, enhancing educational engagement.
Maintained a safe and interactive environment for hundreds of daily visitors, ensuring optimal exhibit functionality and guest satisfaction.
Collaborated with a team to facilitate smooth daily operations and exhibit transitions, contributing to an efficient and positive visitor experience.
Skills
Programming Languages
JavaScript, Python, SQL, HTML.
Cloud & DevOps
AWS (EC2, S3, IAM), Kubernetes, Docker, Git.
Web Development
NodeJS, React.
Product & Design Tools
Figma, Builder.io (CMS), Contentful, Stripe, Twilio, Zoho, CRM, Analytics, Pre-rendering.
Product Management
Product Strategy, Product Design, User Research, Feedback Cycles, Product Specifications, Agile Methodologies, Go-to-Market Strategy.
Growth & Operations
Lead Generation, Email Marketing, CRM Workflow Automation, Operational Efficiency, Quality Assurance (QA), Customer Support, Growth Hacking.
Data & Analytics
Data Monitoring, Affiliate Marketing, Metadata Tagging, Market Research.